Refunds are accepted only if the product is not working within 3 days and don’t want to have replacement. Once we have received the returned product, our team will verify the nature of the defect/damage. After validation, we will send you an acknowledgement via SMS to your registered mobile number. To check the updated status of your refund you can call ourcustomer care number +91-97511-88400. We give you the refund to your bank once we received and verified the not working product.